Privacy Policy

1. Information We Collect

Information You Provide

When you fill out a contact or estimate request form on our website, we collect the information you submit, which may include your name, phone number, email address, property address, and a description of your project. We use this information to respond to your inquiry and schedule an on-site estimate.

Information Collected Automatically

When you visit our website, standard web server logs and analytics tools may automatically collect certain technical information. This includes your IP address, browser type and version, operating system, referring URL, pages viewed, and the date and time of your visit. This data does not identify you personally and is used only to understand how visitors use the site and to improve its performance.

Cookies

Our website may use cookies - small text files stored on your device - to improve your browsing experience and help us understand site usage. Most browsers accept cookies by default, but you can configure your browser to refuse cookies or notify you when a cookie is being set. Disabling cookies may limit some functionality of the site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates or quotes.
• Schedule and coordinate services you request.
• Communicate with you about your project before, during, and after the work.
• Improve our website content and user experience.
• Comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Share Your Information

We may share your information with third-party service providers who assist us in operating our website or running our business - for example, form processing tools, email service providers, or analytics platforms. These providers are only given the information necessary to perform their specific function and are not permitted to use it for any other purpose.

We may also disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.

4. Data Retention

We retain personal information you provide for as long as reasonably necessary to fulfill the purpose for which it was collected - typically for the duration of our business relationship and for a reasonable period afterward to address any follow-up questions or legal requirements. Anonymized usage data from analytics may be retained indefinitely. You may request deletion of your personal information at any time by contacting us.

5. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of certain uses of your data.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the information in Section 8.

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you provide information at your own risk.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any external site you visit.

8. Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with a new effective date. We encourage you to review this page periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.